Privacy Policy

The privacy and confidentiality of our Customers is very important to us. We highly value your trust. We have done everything so that your private information is completely safe with us. You can register, place orders and make payments without worrying. PROMX protects the basic rights and liberties of natural persons, in particular, respect for privacy, in connection with the processing of personal data of natural persons in accordance with Directive 95/46/EC of the European Parliament and of the Council on the protection of individuals with regard to the processing of personal data and on the free movement of such data.

PROMX collects and/or stores only those personal data which are essential or required for operating the business activity of PROMX. Information provided by the consumer help us to provide our services, process consumer requests, deliver goods and ensure support. We require the consumer to provide us with the following information: first and last name, e-mail address, phone number, etc. We do not require or process sensitive personal data.

PROMX never uses or provides information obtained from you on the Internet. We do not sell or lease contact data of consumers to other market participants.

PROMX is obliged to disclose personal data to public and commune officials in situations set out in the provisions of law. We will be obliged to disclose personal data of the consumer in situations where this is required by the provisions of law. PROMX treats all processed personal data as confidential and maintains internal procedures and controls aimed at preventing unauthorised use, access, disclosure, copying, modification or destruction thereof and takes all reasonable measures in order to maintain the safety, integrity and privacy of personal data.

In the event that the Customer who ordered and bought a product on the Internet does not have legal capacity, the statutory representative of this person (e.g., parents, guardians) are responsible for placing the order and paying for the product. In such a case, the order will not be cancelled and the payment will not be reimbursed.

PROMX contacts Customers via electronic mail to provide them with special offers or novelties concerning new products. By accepting our Privacy Policy, you agree to receiving such e-mail messages from PROMX. PROMX may amend this Privacy Policy from time to time, if it deems it necessary.

This Privacy Policy has been made public on You may contact us at any time if you want to view, correct or delete your account containing your personal data from our database.

  PROMX Halina Zielonka ul. Nowy Świat 33/13 00-029 Warsaw NIP: 8511686853 REGON: 520123355



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